Parrot Mki9200 Firmware Update – How to do it …
First a warning. If you have version 3 firmware in the MKi9200 DO NOT update it
You can check the version number by going into Settings / Advanced Settings / Information on the MKi9200. The updates are only valid for version 1 and version 2 firmware.
All updates on the MKi9200 are done with a USB memory stick, which needs to be formatted to FAT32 and is preferably blank.
If for some reason you do not have the accessory cables (USB, iPod 30 pin and Aux cable) then you cannot update the firmware.
Benefits of the Update
The really early versions of MKi9200 firmware were quite buggy and the boot up time was very long. Also, updates were made as new phones were launched.
The newer versions have compatibility / bug fixes and have a much shorter boot sequence ( turn on time).
Update preparation
Insert the memory stick into your PC and format it to FAT32 – this will remove all files so make sure you have nothing on the memory stick that you want to keep or at least copy it first.
Add a folder to the root directory of the memory stick: ParrotUp
This folder MUST be named exactly as written above with upper case “P ” and “U”
Copy the Parrot Mki9200 update file into the ParrotUp folder and rename to “MKi9200.plf”
On the MKi9200 go into Settings / Advanced / Restore Factory Settings and confirm the reset with the Green key on the remote. The MKi9200 will erase memory and re-boot. After re-boot set the required language by pressing the centre button on the Parrot remote. The unit will then re-start once more.
Update Procedure
Before doing this are you really sure that you want to apply the update ?
If you have a version 3 control box you MUST NOT update the MKi9200.
Some early versions of the MKi9200 will require an interim update to V1.96 to be performed first, so you will need this file and also V2.11 or V2.20. If your software version is V1.95 or less you MUST update to V1.96 first. From version 2.00 software the MKi series support “multipoint” – this allows the connection of 2 phones at the same time and is enabled in the Bluetooth settings.
Do not bother with version 2.00 firmware as it had bad echo problems on handsfree – these should be updated to V2.11 or V2.20.
Important: During the update process it is possible to render the Mki9200 non-functional. You must be careful how the update is performed. If the process is incorrectly interrupted the control box can end up in a mode where it will not turn on and will need to be replaced. The information on this page is provided “as is” and is provided as a guide only. Some early Mki9200’s have been known to be rendered inoperative even when following the correct procedure.
Method
Start the vehicle to ensure that the Parrot cannot be turned off during the update process.
Simply take the USB stick where you have put the update file ( MKi9200. plf ) and insert it into the Parrot USB port. It may take a minute or so to be recognised.
On the MKi9200 go into Settings / Advanced / Firmware Update and press centre button to confirm. Within a minute you should see “update in progress” on the MKi9200 screen. After a minute or two the screen will go blank and this is when the unit is being re-programmed. DO NOT INTERRUPT THE PROCESS – you will destroy the control box by not letting the update finish correctly. After another couple of minutes the MKi9200 will re-boot and turn back on – this shows the update has been done correctly. Set the required language and pair your phone.
Issues and Failures
After you enter the update process it is vital that it is not interrupted – you MUST wait for the unit to re-boot itself after the screen goes blank. If the unit does not re-boot after a minimum of 5 minutes, something has gone wrong. Unfortunately, your choices at this stage are rather limited.
Would recommend that you leave it to try to complete the update for a further 10 mins. After this period you can only try the following:
Recover the MKi9200 by removing the screen for 30 seconds and then plugging it back on. If the MKi9200 does not re-start it will probably be dead and will need the control box replaced.
The other alternative is to disconnect power from the control box for about 30 seconds and see if it will turn on. If this fails the control box will need to be replaced.
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Comments (76)
Hello,
On saturday i bought my first car. The car have a parrotki9200 with version 3.12
The problem that im facing is that he lost connection on diffrent times. He saids that the bluetooth connection fails. Then the screen turning black. every time this happend , it takes different time to turning on again. I read about it on internet it maybe has something to do with Iphone, but a android phone has the same problem. It’s very annouying.
factory settings/ rebout in the menu doesn’t help at all.
Can anyone tell my what the newest software version is? I think i have the lastest one yet.
So what can i do? Where can i download the 3.12 version , so i can try to update with it. Maybe it will helps.
Thanks a lot
As you have the version 3 control box there are no further updates.
Try factory reset in Settings
Also try disabling the phonebook sync from phone as a test to see if connection is then stable – if so, troubleshoot phonebook for accented characters. If you are using English language accented characters are not permitted in phone book as these are no part of the ANSII character set.
good morning,
I have a Parrot MKI9200 but no usb key is recognized by the Parrot. Do you have any idea how I can finally update it?
I’ve already tried to format it with different formats and I’ve already tried to add music, but it doesn’t work.
(the key is well recognized on my laptop)
Hello Erwan,
The update requires a USB connection – no other way is possible on the MKi series.
Recommend trying a 32GB memory stick up to possibly 64GB. Must be formatted to FAT32.
If this is no recognised you either have a faulty control box, USB cable or possibly the pins have been pushed back on the MKi control box – misaligned cable when inserted.
Regards,
Philip
Hello when I try to update the mki9200 from 2.10 to 2.20 it keeps saying looking for update or something I did put the update file in the correctly named folder and also renamed the update file to the mentioned name Also when i connect a usb it doesnt seem to get recognized and i cant play the music on it?
I also did try to factory reset it and it deletes the settings and stuff but it doesnt go completely black and start up again and let mechange the language maybe that has something to do with it???
Max supported USB stick size is from memory 64GB, possibly 128GB.
Normally used a 32GB for any updates.
Try putting a couple of MP3 files on the USB stick and see if the MKi9200 will recognise and play them. If it does then must be an issue with folder location / name or filename in the ParrotUp folder
My version 1.50 does not want to update. Version 2.20 is not suitable. Which version do you need? Where can I get it?
Morning,
You will need to update from V1.5 to V1.96 first. File can be ordered here (it’s free): https://www.justcarkits.co.uk/product/parrot-mki9200-v1-96-english-only/
Please note that we have the English update ONLY.
Regards,
Philip
Hi
Can i update 3.0 to 3.12 for example ? Do you have maybe files for v3 ?
what is the newest version for v3 and what is changed to v3 ?
Hello
Please see this link:
https://www.justcarkits.co.uk/blog/2018/10/24/parrot-mki9200-v3-update/
Regards
I have a MKi9200 but with version 1.66. Is there a link where I can download for the 1.69 version before I update to the 2.20? I google search for 1.69 but no luck.
Hello Ray,
You will need to update to V1.96 and then to V2.20.
MKi9200 V1.96 update
Hi there
So I have downloaded the V1.96 firmware. I have USB Thumb stick and put it into the USB cable and when I went to Advance Setting/Update, I have an error message that say Audio File Not Found. Did I do something wrong?
Thank You!
Please see the following link:
https://www.justcarkits.co.uk/blog/2018/12/05/parrot-mki9200-firmware-update-how-to/
When i press on the download link you added, it sends me to a purchase link not a download link.
I have added my billing address and made the order but what is next? Is the firmware going to be sent to my registered email or sent to my home or what?
Please assist me
Hello Rawan,
The download links are emailed separately after the order has been “completed”.
Normally takes a few hours but may take longer at weekends.
Regards,
Philip
Thank you so much! Received v1.96 and I have installed both v 1.96 and v 2.2!!
Are there any more versions that I can update my Parrot device with? Or is 2.2 the last version you’d recommend?
for version 1 & 2 control bosxes, V2.2 is the last available version.
For version 3 control boxes there are no updates and these should NEVER be updated.
The 1.96 version is out of stock again, please, re-add it
Done
Does anybody have firmware 2.2 or 3 but for Zone 2 ?
Only have English versions.
Have no Zone 2 or Zone 3 update files
Hallo i want ti buy and used parrot mki 9200.this is set with the English language by default. if I flash the firmware 2.20 again, can I reconfigure the language and choose Italian?
The only updates we have are for English version. Recommend contacting Parrot
how do i contact parrot? on their site I can not find any reference to contact them.
Best thing would be to try parrot.com and email from contact page.
Since they discontinued handsfree car kits they no longer have any contact details for these products
hi i bought a bluetooth parrot mki 9200. now as soon as i mount it in the car i will check which firmware is installed.
but now I would like to understand:
1) why to install the latest firmware 2.20 is it necessary to put version 1.96 first if it has an older version?
2) can’t you install version 2.20 regardless of which version you have in the parrot?
3) I didn’t understand how to download version 1.96
4) once version 1.96 is installed, I can put 2.20 directly, right?
5) if I have firmware 1.96 or higher in my parrot, I install 2.20 directly, right?
sorry for my english
Please see this post:
https://www.justcarkits.co.uk/jck_blog/2018/12/05/parrot-mki9200-firmware-update-how-to/
Also, please note that we ONLY have updates for English
Hi, I have the MKi9200 currently running version 2.11…Both android 12 and iOS 15 connect find…..Although all android devices take a good 2-4 mins to connect. Is it worth upgrading to firmware2.2 ? What are the benifits please.
Hello Dozza,
Would think you have old devices still paired with the MKi9200 and it is still searching for them, which is why connection takes so long.
Delete phones not required:
Settings / Bluetooth / Paired Devices / Phone X – Delete, then press Green button to confirm deletion.
After clearing unused phones, setup the one that you want to give priority: Settings / Bluetooth / Phone X / Set Preferred – it will then look for this phone first.
Dear Justcarkits staff, we have the parrot mki 9200 carkit in 2 different cars. The mobile phones we use are Android, (OnePlus, Oxygen 11) and iOS (iPhone 11). The firmware we run on both carkits is v2.20. Since a few months we have an issue with the connection. Once a phonecall is started, the connection with the carkit drops and after 20 seconds it rebuilds and after some time the connection breaks again. Playing music over Bluetooth is perfect, but making phone calls is very annoying. Do you have a suggestion what we could do to improve the Bluetooth connection when making phone calls?
Hello Lucas,
Would suspect this is a phonebook character issue.
Quickest way to check phonebook problem is to disable phonebook transfer temporarily on the phones and see if this cures the disconnection problem.
If it does, check the phonebook for characters with accents or non-ascii characters. These will cause sync issues (and disconnection).
Having the exact same issue.
Is the suggestion to disable something on the parrot or the phone?
Not sure what issue you have.
Please give a bit more detail.
hi lucas, I have exactly the same problem , is this solved with not synchronisizing the adressbook ?
Hello Marty,
Why not give it a try ?
Phonebook sync can be disabled in the iPhone Bluetooth settings
Regards,
Philip
Can you please add to stock v1.96 so I can update it to v2.2
Have just amended stock
Thank you very much. Also, can you tell me why my parrot mki9200 does not recognize my USB memory stick?
Have you followed the update procedure found here ?
USB supported sizes are from 4GB to 64GB. Must be formatted FAT32
Can I update it on some other way than just USB?
No, you can only update using USB
Can somepne update again as the website is showing out of stock
#
Will do
I’m struggling to update my Mki9200.
I’ve got the V2.20 file ready to go but cannot get hold of the V1.96 update file as it’s showing as “sold out” on this site and I can’t find a link anywhere online.
I’d be grateful for any advice on how to acquire the V1.96 file.
Many Thanks
Guy
Morning Guy,
Have updated “stock” on the file
That’s fantastic. Thank you ever so much
I have a Parrot MKi9200, Version 2.20. As of 10/18/21, is there a firmware update for Version 2.20?
Morning Tim,
There are no updates for the MKi series after V2.20
This was the last version for V1 and V2 control boxes
i have mki9200 with Danish language and I want to update it to 2.2, now i have 1.96 but when i try to install the new file it says file transfer is cancelled. Can you give me the file link and what should i do in this case ? i tried seeting 1.96 again but it doesn’t work
Hello Simeon,
We only have the English versions of the update files.
In this instance would recommend contacting Parrot support directly.
MY NEW PHONE IS GALAXY A71.
I PAIRED IT WITH PARROT9200 IN MY CAR , BUT NEXT TIME I POWER ON THE CAR IT DOES NOT CONNECT AUTOMATICALLY.
I CHECKED IN THE LIST OF PAIRED PHONES AND IT IS NOT THERE. I SUPPOSE THIS IS THE REASON.
FIRMWARE IS 1.96
PARROT WORKS FINE WITH MY OTHER PHONES A5(2017) AND A7 .
THANKS
IZZY
Hello Izzy,
Couple of things to check. This info also applies to the MKi9200:
Install Issue
As the A71 is a new Android phone you might also benefit from updating the MKi9200 firmware:
Update MKi9200
MKi9200 update file V2.20
Hello there, how do i know i i have a version 2 or 3?
Hello,
Go to Settings \ Advanced \ Information
Hi
My Parrpt 9200 i working quite well, just music via bluetooth is not. When I play music on my phone the speaker are quiet but parrot screen shows that music is playing. Any idea guys? Many thanks.
If you can hear the music through the Parrot simply turn the volume from phone to max when playing music from Bluetooth.
I installed the English version 1.96 on the French mki9200 (version before update: 1.2) . He did not start again after restarting. What can I do?
Morning Orban,
The re-programming process normally takes less than 5 minutes.
If for any reason the process is interrupted or fails the control box will not work again and will need to be replaced.
You can try disconnecting the power and re-connecting again after 10 to 15 mins but this only works very occasionally.
Hi
Parrot MKi9200 – My remote control is communicating only intermittently with my iphone 7. I have version 2.20. Any idea what it could be?
Thanks
Mark
Hello Mark,
Almost certainly it will be the battery in the remote control needing to be replaced. The remote becomes unresponsive and “hit and miss” when the battery is going flat.
Take care of the remote as these are no longer available as a spare part.
Battery:
https://www.justcarkits.co.uk/acatalog/rembatt.html
Hello,i have parrot handsfree MKi9200 and the language is netherland ,version 1.90 and another version is 0.58 .I want to update or change the languageto english , please help me how to do that. Thanks a lot
Hello,
Please see this link for information:
https://www.justcarkits.co.uk/jck_blog/2018/12/05/parrot-mki9200-firmware-update-how-to/
Please note that once you change language to English you will NOT be able to change it back
Update files:
https://www.justcarkits.co.uk/jck_blog/product/parrot-mki9200-v1-96-english-only/
https://www.justcarkits.co.uk/jck_blog/product/parrot-mki9200-update-file-v2-2-uk/
Hi,
I had been using my iphone 7 with my Parrot MKi 9200 via bluetooth with no problems, however I’ve just upgraded to an Iphone XR and now it will connect to the Parrot but nothing will work (handsfree or music), I have checked and have V2.20 update on the Parrot (I’ve never updated it myself, it was already in the car from the previous owner), is there anything i can do to get my newer iphone working with this model of Parrot?
thanks
Hello Jilly,
The newer iPhones seem to have issues with Bluetooth connections. Think they have a lack of compatibility with Bluetooth core 1.2.
Recommend deleting all the old paired devices from the MKi9200: Settings / Bluetooth / Phone X / Delete / Green button to confirm.
After that, before pairing the iPhone again go into Settngs / Bluetooth / Pair with Phone and select AT Sync mode. then pair again and see if any better.
If this still does not help would recommend reporting the bug to Apple
Hi, I have version 2.20, is it worth updating to 3? What would the benefits be? Thank you.
Hello Andrew,
There are no newer updates for version 1 and 2 control boxes. V2.20 is the last available version.
Version 3 units are a different design.
Hi where do I find the files to download for the updates?
The Mki9200 files are available here:
MKi9200 V1.96 Zone 1
MKi92 V2.20 Zone 1
If you have a version before 1.96 you must update to V1.96 FIRST before applying the V2.20 update
Please note there is a new version of our website getting ready for launch and this links will change
Hello, i have a problem to pair my parrot and i think it could be the firmwire, i have the 2.0 version. Where can i obtain the newest version in spanish??
Thanx in advance
? Qual Parrot tiene Uested ?
saludos,
Philip
Hey. I wanted to set the Russian language to parrot 9200. he died. Do you have firmware?
Sorry, we do not have a Russian version – you would need to contact Parrot directly.
Where can I obtain the MKi9200.plf file? It seems to be no langer available on the parrot.com website ..
Hello,
Yes, we do have the update files archived for Zone 1 product.
What version of firmware is currently installed ?
What language is set on your MKi9200 ?
You will also need an other email adress as “Hotmail” does not permit the the update file. Please do not add the new email address to the post, but send it to sales (at) justcarkits.co.uk