JustCarKits

About Us JustCarKits are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.

Our Contact details:
JustCarKits
Unit 3,111 Whitby Rd, Slough, Berks, SL1 3DR, United Kingdom
Phone: 01753-673500
Fax:
Email: sales [at] justcarkits [dot] co [dot] uk
858 0172 18

Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept Visa, Maestro and Mastercard credit / debit card payments through HSBC secure payments.

Mail order purchases are available by calling on 01753-673500 during normal business hours.

If you are shopping from within the EU, North America or anywhere else, place your order and your credit card company will convert the transaction to Euros, US Dollars or your own currency.

We do not charge for any item until it is ready to ship.
Back-ordered items are not charged until they are shipped.
Special Order items are charged for at time of order and cannot be returned for credit.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Shipping And Handling For UK orders we offer the following:
Royal Mail 1st Class Recorded Delivery - Item has tracking number and is insured for replacement value up to £ 39.00.
Royal Mail Special Delivery - Item has tracking number and is insured for replacement value up to £ 500.00. Extra insurance can be added to cover items for up to £ 1000.00 replacement value. Saturday Special Delivery is also available for orders shipped on Fridays (at extra cost).

For European and International Orders we offer the following:
Standard Airmail - Not tracked or insured.
Signed For Airmail - Tracking from UK to destination country only. Insured for up to £ 250.00 replacement value (some countries are covered for up to £ 500.00 replacement value).

Delivery Schedule We value your custom and aim to dispatch all orders within 2 working days.

Over 95% of items listed on our web-site are in stock and ready for despatch.

We will normally send your order to you in 2 business days, subject to the dispatch method chosen.

For UK orders we generally use 1st Class Recorded Delivery. For urgent items next working day Special Delivery and overnight courier services are available - please select prefered choice during order process.

International orders are generally received in approximately 7 to 14 days.

Back Orders If your item is not in stock, we will automatically back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges For orders made from the UK or the European Union from 1st January 2010, 17.5% VAT is added.

From 1st January 2011 the standard VAT rate will increase to 20%.

All other orders from outside the EU tax zone are VAT (sales tax) free.

Credit Card Security In order to process payment by Credit / Debit card you will be transferred to HSBC's payment gateway using 256 bit SSL encryption. Payment will then be transacted on HSBC's secure servers using SSL technology.

JustCarKits do not hold your card details.

Guarantee We aim to guarantee your satisfaction.

All of our products are covered by a 1 year warranty against manufacturing defects from the date of dispatch or installation. Some handsfree car kits are covered by a 2 year manufacturer's warranty - see item details for information.

Accidental damage or misuse of the products is not covered by the warranty.

Installation work carried out by JustCarKits is covered for a 3 year period

Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01753-673500 (International +44 01753-673500) or fax us on or write to us at Unit 3, 111 Whitby Rd, Slough, Berks, SL1 3DR, United Kingdom

Privacy Policy JustCarKits does not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes

Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm

Items incorreclty ordered (but correctly supplied, as per order details) are subject to a re-stocking charge of 20% to cover testing and administration. Returned items must be in "as new" condition with packaging and labels intact.

Items incorrectly supplied will be replaced with the correct item as soon as possible.

Special order items cannot be returned for credit.

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